Cooktops, heaters and gas lines installed, tested and certified in one visit, and a two minute check on the valve that only matters on one night in twenty years.
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Every property with gas has an isolation valve at the meter. Turning it shuts the gas off to the whole place. It is the thing you reach for if you ever smell gas and can safely get to it, and for most households that is a once-in-a-lifetime event.
Which is precisely the problem. Something you use once every twenty years is something nobody checks, and there are two questions worth answering long before that night arrives.
The first is where it is, and it is worth walking out and looking. Not roughly, not the meter box in general, but which handle. It is a two minute exercise and it removes the worst part of a bad situation, which is standing in the dark trying to work out what you are looking at.
The second is whether it will move. A valve that has sat untouched for two decades can be stiff or seized, and finding that out under pressure is not the moment for it. Do not force it yourself, because a valve that fails while being forced is a worse problem than a stiff one. Ask somebody to check it, and if we are already at the property for anything else, it costs you nothing.


No switches, no phones indoors. Turn it off at the meter only if you can reach it safely, then ring from outside.
A handle or tap on the meter assembly, shutting off the whole property.
Worth identifying specifically rather than approximately.
Nothing stacked in front of it, no locked gate between you and it.
A valve you cannot reach is a valve you do not have.
And a valve in that state can be stiff or seized.
Better to know that now than while standing outside in the dark.
A valve that fails while being forced is worse than one that is merely stiff.
Have it checked instead, and it takes minutes.
If we are at the property for any gas work, it costs nothing to include.
It is a poor reason for a separate call-out and a good reason to mention it.
Fixed price agreed before anything starts. These are indicative 2026 ranges.
With any other gas work at the property. Ask when you book.
Where the check finds one that will not operate.
Connected, tested and certified in one visit.
Priced on the run rather than by the hour.
Made safe at any hour, with the cause established afterwards.

And whether you know where your isolation valve is. If the answer is no, we will add it to the visit.

The work itself, plus the meter assembly and the valve if you have asked for it.

Fitted to the Australian Standards and pressure tested before anything is signed off.

The certificate in your hand, and if we checked the valve, you get shown exactly which one it is before we go.
Get outside, leave the switches alone, and ring. A licensed gas fitter can be on the way immediately.
Call 1300 381 569
At the meter, in almost every case. It is the handle or tap on the pipework at the meter assembly, and turning it shuts the gas off to the whole property. If you do not know which one it is, that is worth finding out on a quiet afternoon rather than on the night you need it.
That is the question worth asking, and a surprising number of people assume yes. A valve that has not been operated in twenty years can be stiff or seized. Knowing that in advance is a very different situation from discovering it while standing outside in the dark.
You can look at it, confirm which one it is, and make sure you can physically get to it: nothing stacked in front of it, no gate locked between you and it. Whether it turns freely is a thing to have checked rather than to force, because a valve that fails while being forced is a worse problem than a stiff one.
Get everyone outside first. Do not touch a light switch or anything electrical, do not use a phone indoors. Turn the supply off at the meter only if you can reach it safely, then ring from outside.
Yes, and we would rather do that than make a separate visit of it. If we are already at the property for anything gas related, ask and it takes a couple of minutes.
Yes, on every gas job, and on the day rather than in the post. Keep it with the property papers.
An isolation valve check is included with any other gas work at the property. Replacing a seized valve is $200 to $450. An appliance connection is $200 to $500. A new gas point is $500 to $1,200.
Tell us what you need doing, and whether you could find your isolation valve in the dark. If the honest answer is no, say so and we will fix that while we are there.
Installed, tested and certified, with the paperwork handed over on the day.
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