
Licensed plumbers who finish a job by handing you the documentation, because once a wall is closed that paperwork is the only thing still telling anybody what happened.
A plumber answers the phone. No dispatcher in between passing your details to whoever has a gap, and no answering service in another state.
The thing we are stubborn about is the paperwork. Plumbing work in this state generates a record, and most people have never been handed one. A tidy job and an unlicensed one look identical the moment the wall goes back, and the certificate is the only thing that still separates them years later when somebody asks.
Price agreed before anything starts, licence number and ABN on the quote, and a written lifetime workmanship warranty on the work.
NSW Plumbing Licence 368473C, verifiable on the Fair Trading public register. Unlicensed plumbing is illegal in NSW and voids a home insurance claim, so ask anyone for a number before work starts.
Fully insured, work carried out to the Australian Standards, and a written lifetime workmanship warranty. Gas work carries a Certificate of Compliance as a matter of course.
Our work is reviewed publicly, and we would rather you read those than take anything on this page at face value.
This is a working plumbing business rather than a brand with subcontractors behind it. The person who prices the job is the person who turns up to do it.
The rule I care most about is that a job is not finished until the customer has the paper. Not because it is a formality, but because it is the only part of the work that survives once everything is closed up and everybody has moved on.
“The pipe I put in will outlast my memory of putting it in. The certificate is the part that still knows.”
Regulated plumbing and drainage work in this state generates a record: a Notice of Work before it, a Certificate of Compliance after it. Most homeowners have heard of neither, and a surprising amount of what we do here follows from that.
It states that the work complies and it goes to the property owner. Once a wall is closed it is the only durable proof a licensed person did the job.
At sale by a conveyancer, or after an incident by an insurer. Both arrive long after the tradesperson is contactable.
Building and pest inspections cover structure and timber pests. Neither puts a camera into the drainage before the money changes hands.
A relined section looks like any other pipe the following day. Footage before and after is what turns it into something you can show.
A manufacturer's hot water warranty generally requires installation by a licensed person, which makes the paperwork part of the product.
The gas valve at the meter gets used once in twenty years. Whether it will move is worth knowing before that night.
The job finishes when you have the paper, not when the tools go back in the van.
Agreed before we start and unchanged unless you approve a revision in writing.
Number and ABN on every quote, so you can check us before you commit rather than after.
Open 24 hours, 7 days, with nothing added for nights, weekends or public holidays.
This site is operated by Dr Energy Pty Ltd, ABN 40 679 445 884, trading as Plumbers In Epping. NSW Plumbing Licence 368473C.
All work is carried out by licensed plumbers. Any prices shown on this site are indicative 2026 ranges, and the figure that binds is the written quote you approve.
Tell us the job and whether it is likely to be notifiable work, and a licensed plumber can be on the way.
Call 1300 381 569